HIPAA & Patient Privacy
Wise Mind Behavioral is committed to protecting the privacy and confidentiality of our patients and prospective patients.
Website Inquiries
Our website provides a secure messaging option for general inquiries about Wise Mind Behavioral and our services.
Do not submit protected health information (PHI), medical information, mental health information, diagnoses, symptoms, treatment information, medication information, or other sensitive health information through this website or its inquiry forms.
The inquiry system should be used only for general administrative questions, such as requesting information about our practice, services, availability, or how to become a patient.
Submitting an inquiry through this website does not establish a provider-patient relationship and is not a substitute for clinical care.
HIPAA and Patient Information
Once you become a patient, Wise Mind Behavioral handles protected health information in accordance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Clinical and other protected health information should be communicated only through communication methods specifically designated by Wise Mind Behavioral for that purpose.
Notice of Privacy Practices
Our Notice of Privacy Practices explains how Wise Mind Behavioral may use and disclose protected health information and describes patients' rights regarding their health information.
Current patients should refer to our Notice of Privacy Practices for additional information about their privacy rights.
Website Privacy
Use of this website is also subject to our Website Privacy Policy, which describes information collected through the website and how that information may be used.
Emergency & Crisis Resources
Do not use this website, its inquiry forms, email, or website messaging for an emergency, urgent clinical concern, or crisis. These channels are not continuously monitored.
If you or someone else is in immediate danger or experiencing a medical emergency, call 911 or go to the nearest emergency department.
If you are experiencing a mental health, suicide, or substance use crisis, call or text 988 or visit the 988 Suicide & Crisis Lifeline for immediate crisis support.
Wise Mind Behavioral's website messaging system is not an emergency or crisis-response service.
Privacy Questions
For questions or concerns regarding privacy or the handling of protected health information, please contact:
Matthew Goodwin
Privacy Contact
Wise Mind Behavioral
Last Updated: Sept. 7, 2026